Technical Services

Ball Seed® provides all the best products and the best technical support in the industry to grow those products. You can rely on our team of experts for support in pinch, planning for your next season, and the latest in research. Whether in-person, on the phone, or digitally the team provides solutions for anyone looking to grow their best crop yet.

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Support 24/7

Ball Seed supports our customers’ success the whole way through. Access digital and online tools anywhere, anytime: podcasts, social groups, video library, production guides and scheduling information. We have the resources and production tools to support growers’ needs quickly and efficiently. Check out everything Ball Seed Technical Services has to offer, including a dedicated private Facebook Group to engage with peers within the industry.

And if there is a question that still needs answering, our knowledgeable team members are here for you. Send your inquiry on crops, diseases and more to a Ball Technical Services expert.

Tech Support Expert

In The Field

Ball Seed Technical Services is dedicated to your success by providing fast, accurate and practical solutions tailored to your operations. And that might mean seeing your operation in-person to feel and get the most accurate readings of your greenhouse environment and plant health. Our team also takes the time to get to know you, your staff, and your future goals to provide the solutions that work for you.

Tech Support in the Greenhouse
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Meet Your Expert Team

Meet the members of Ball Seed Technical Services who provide the quick and reliable growing guidance for all products in the industry.
Dr. Nathan Jahnke

Dr. Nathan Jahnke

Culture Research Manager

Ball Seed’s Culture Research Manager Nathan Jahnke uses applied research in the greenhouse to drive innovation. He is dedicated to producing high-quality crops using the most cutting-edge methods.

techsupport Jahnke

Nick Flax, M.S.

Technical Services Specialist

Nick Flax is a Technical Services Specialist for Ball Seed customers. He helps growers level-up their production strategies with easy-to-use tools and training videos to solve greenhouse challenges.

Dr. Josh Henry

Dr. Josh Henry

Technical Services Specialist

Josh Henry is a Ball Seed Technical Specialist with an expertise in plant nutrition. His focus is on precision and effectively communicating solutions to diagnose problems.

Dr. Chris Ferguson

Dr. Chris Ferguson

Technical Services Specialist

Chris Ferguson is a Ball Seed Technical Specialist with vast experience in commercial technical support. He assists greenhouse growers, as well as Ball Seed supplier partners.

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